Legal

Privacy Policy

This policy explains how Arthlyn handles information used for loan comparison, applications, document support, customer portals, communications, analytics, and service improvement.

Published by Arthlyn Editorial Team. Updated 17 July 2026Reviewed by Arthlyn Loan Advisory Team

Information we collect

Identity and contact details such as name, phone number, email, address, PAN, and accepted KYC information
Loan requirement, employment, business, income, banking, obligation, property, vehicle, education, and collateral information
Documents and images you choose to upload or share for eligibility, verification, application, tracking, or support
Application, communication, support-ticket, consent, device, referral, campaign, and website-usage records
Information received from lenders, service providers, credit or verification channels, and authorised partners during a requested application

How we use information

Respond to enquiries and provide requested loan comparison or application support
Review document readiness and submit information to selected lenders or service providers
Verify identity, prevent fraud, maintain security, and comply with applicable obligations
Track application status, communicate service updates, and resolve support or complaint requests
Measure website performance, attribution, and service quality, subject to available controls

How information may be shared

Information may be shared with a bank, NBFC, housing finance company, insurer, verification provider, document processor, communications provider, hosting provider, analytics provider, professional adviser, regulator, authority, or authorised partner when required for a requested service, security, compliance, or legal purpose.

Each lender or third party may act under its own privacy terms. Review the selected provider's notice before completing its application or agreement.

Consent and communications

When you submit an enquiry or application, you authorise Arthlyn to contact you about that request and to coordinate with relevant providers. Marketing preferences can be changed by using an available opt-out or by contacting Arthlyn.

Do not share passwords, card PINs, or one-time passwords with Arthlyn. OTPs used for an authorised verification flow should be entered only in the official interface requesting them.

Security and retention

Arthlyn uses administrative and technical controls intended to protect information, but no internet or storage system can be guaranteed completely secure.

Information is retained for as long as reasonably necessary for the requested service, security, dispute handling, contractual, regulatory, legal, and record-keeping purposes, then deleted or anonymised where appropriate.

Your requests

Subject to applicable law and operational requirements, you may ask to access, correct, update, withdraw optional marketing consent, or request deletion of information no longer required.

Some records may need to be retained for legal, security, fraud-prevention, lender, dispute, or compliance reasons even after a service request ends.

Cookies, analytics, and third-party links

The site may use essential storage, campaign attribution, analytics, advertising tags, and similar technologies configured for the service. Browser controls and available consent settings can limit some non-essential technologies.

External lender, government, map, messaging, and other third-party sites are governed by their own privacy and security practices.

Privacy contact

For a privacy request or suspected misuse, write to official@arthlyn.com and include enough information to identify the relevant enquiry or application. Do not include unnecessary sensitive documents in the first email.